Purchase and shipping policies
WE USE CANADA POST SERVICES
Le Petit Dep is not responsible for Canada Post delivery delays.
Beyond 10 similar items, the delivery time may be modified if this is the case we will contact you by email.
DELIVERY TIME
Online orders are processed within 24 to 48 hours. (+ 1 day for order processing)*
*Orders are processed during business days, Monday to Friday, between 9 a.m. and 5 p.m., except holidays. There is no delivery or shipping on Saturdays, Sundays and public holidays.
HOME DELIVERY *
Available in Canada only. Transport costs are fixed and are calculated according to the destination.
$20 for Quebec.
$25 for Ontario
For the other Provinces we will contact you to inform you of the price.
* Attention: Certain regions of Quebec and Ontario are excluded from our delivery territory.
PICKUP IN STORE
- In-store pickup is free.
- You will receive an email confirmation when your order is ready.
- The package can be picked up at the Saint-Sulpice boutique only
- Orders are usually processed within 24 hours of receiving your order.
CUSTOMER RESPONSIBILITY
It is the sole responsibility of the customer to provide the exact shipping address. If an order is returned to sender when the customer has provided an incomplete or incorrect address, all costs incurred will be at the buyer's expense.
All orders are carefully packaged so that the products reach you in perfect condition. We cannot be held responsible for any deterioration of the contents of the order once the package has been left at your address.
