Purchase and shipping policies
FREE SHIPPING for any purchase of $95 and more in Quebec
Online orders are processed within 24 to 48 hours. (+ 1 day for processing the order)*
*Orders are processed on business days, Monday through Friday, between 9:00 am and 5:00 pm, except on holidays. There are no deliveries or shipments on Saturdays, Sundays and holidays.
Available in Quebec only. Shipping costs are calculated based on the destination.
Fixed rate of $10 for the Greater Montreal area. (Montreal, Laval, Longueuil and Boucherville)
Fixed rate of $15 for other regions of Quebec.
You must be present when you receive the package or provide a safe place to leave the package. Le Petit Dep does not deliver to post office boxes.
* Please note: certain regions of Quebec are excluded from our delivery territory, notably the Far North, Îles de la Madeleine and Kuujjuaq.
In case of absence for reception: If there is no one at the destination address to accept the package, we will contact you to confirm that we can leave the package in a safe place. If this is not possible, we will come back at another time. If you are not available at that time and we still cannot leave the package in a safe place, a delivery notice will be left, informing you of the procedure to follow to pick up the package at the Saint-Sulpice boutique. Please make sure you have photo identification when picking up your package.
- Pick-up in the store is free.
- You will receive an email confirmation when your order is ready.
- The package can only be picked up at the Saint-Sulpice store.
- Orders are usually processed within 24 hours of receiving your order.
It is the entire responsibility of the customer to provide the exact shipping address. If an order is returned to the shipper after the customer has provided an incomplete or incorrect address, all costs associated with the return will be at the expense of the purchaser.
All orders are packed with care so that the products are delivered to you in perfect condition. We cannot be held responsible for any deterioration of the contents of the order once the package has been left at your address.